Social performance
KEY INDICATORS |
Performance |
|
Performance dimension |
2012 |
|
2011 |
|
2010 |
|
Movement |
|
Fatalities |
4 |
|
12 |
|
9 |
|
Down |
|
FIFR (per million hours worked for the year) |
0,02 |
|
0,06 |
|
0,05 |
|
Down |
|
LTIFR (per million hours worked for the year) |
1,1 |
|
1,3 |
|
2,2 |
|
Down |
|
TRCR (total recordable case rate) |
4,6 |
|
4,0 |
|
N/A |
|
Up |
|
OHSAS 18001 Management System implementation (percentage coverage ) |
71% |
|
±52%* |
|
N/A |
|
Up |
|
Health |
|
|
|
|
|
|
|
|
Voluntary HIV/AIDS tests |
7 976 |
|
12 404 |
|
8 063 |
|
Down |
|
HIV/AIDS Prevalence of employees tested |
About 12% |
|
About 14% |
|
About 14% |
|
Down |
|
New cases of tuberculosis |
21 |
|
37 |
|
82 |
|
Down |
|
Noise induced hearing loss (NIHL) |
36 |
|
104 |
|
103 |
|
Down |
|
Alcohol random tests |
130 141 |
|
83 041 |
|
271 460 |
|
Up |
|
% positive alcohol random tests |
0,4% |
|
0,7% |
|
0,2% |
|
Down |
|
Drug random tests |
5 220 |
|
9 998 |
|
7 012 |
|
Down |
|
% positive drug random tests |
0,6% |
|
2,2% |
|
3,0% |
|
Down |
|
Employees |
|
|
|
|
|
|
|
|
Spending on formal employee training and development (Rm) |
133 |
|
116 |
|
117 |
|
Up |
|
Skills development on black employees as % of SA skills development spend |
74% |
|
78% |
|
71% |
|
Down |
|
Total number of bursars |
94 |
|
133 |
|
167 |
|
Down |
|
% of bursars who are black |
66% |
|
62% |
|
57% |
|
Up |
|
% of bursars who are female |
23% |
|
32% |
|
32% |
|
Down |
|
Graduate Recruitment |
27 |
|
18 |
|
53 |
|
Up |
|
% of graduates who are black |
59% |
|
61% |
|
62% |
|
Down |
|
% of graduates who are female |
19% |
|
17% |
|
23% |
|
Up |
|
Leadership Development Programme |
207 |
|
185 |
|
220 |
|
Up |
|
% of participants who are black |
38% |
|
40% |
|
45% |
|
Down |
|
% of participants who are female |
23% |
|
16% |
|
16% |
|
Up |
|
Transformation & Local Economic Development |
|
|
|
|
|
|
|
|
BBBEE rating based on the Construction Sector Charter |
Level 3 |
|
Level 3 |
|
Level 3 |
|
Stable |
|
Wealth created through Letsema BBBEE share ownership transaction (Rm) |
682 |
|
799 |
|
988 |
|
Down |
|
Bursaries awarded by the Letsema Employee Benefits Trust (Rm) |
8,9 |
|
8,0 |
|
12,0 |
|
Up |
|
% of South African based employees who are female |
14,6 |
|
15,6 |
|
13,9 |
|
Down |
|
% of South African based employees who are black |
86,4 |
|
84,1 |
|
82,8 |
|
Up |
|
% of South African based employees designated as management who are female |
11,4 |
|
11,5 |
|
11,1 |
|
Down |
|
% of South African based employees designated as management who are black |
57,6 |
|
49,4 |
|
44,3 |
|
Up |
|
Capital expenditure (3 year cumulative amount; Rm) |
2 920 |
|
4 295 |
|
5 201 |
|
Down |
|
% Preferential procurement spend South Africa |
67,9% |
|
61,2% |
|
45,7% |
|
Up |
|
% Local procurement spend South Africa |
83,0% |
|
N/A |
|
N/A |
|
N/A |
|
Enterprise development contribution South Africa (Rm) |
246,8 |
|
135,7 |
|
45,7 |
|
Up |
|
Community Development |
|
|
|
|
|
|
|
|
Corporate social investment in community programs (Rm) |
14,4 |
|
15,5 |
|
22,2 |
|
Down |
|
Letsema broad-based community commitments (Rm) |
1,2 |
|
16,3 |
|
22,0 |
|
Down |
|
* |
Currently, 71% of the Group’s operations are OHSAS 18001 certified, based on number of employees and subcontractor employees under our control. We last
year reported that approximately 75% of operations had ISO14001 accreditation, which incorrectly assumed that all of the employees in two of our largest operations
were covered by the certification, however only certain sites in these operations were accredited. The correct level of certification was approximately 52% for FY2011
and the FY2010 comparitive number is not reported. |
HEALTH AND SAFETY
Good progress was made in implementing the Group’s Zero Harm
through Effective Leadership programme. Highlights for the year
include a continuation of the positive trend in the lost time injury
frequency rate (“LTIFR”), significant reduction of fatal incidents and
achievement of OHSAS 18001 certification by the majority of our
businesses. While this performance is encouraging, our ultimate goal
is to achieve Zero Harm at all our operations.
SAFETY PERFORMANCE
The Group ended the 2012 financial year with a LTIFR of 1.14
(2011: 1.28), which is the lowest recorded rate since statistics were
kept. Two operations, Technicrete and Concor Engineering, achieved
12 months without a lost time injury during this period.
These positive developments were unfortunately overshadowed by
the tragic death of four employees (2011:12) who sustained fatal
injuries while working for us. All four incidents occurred at underground
mining operations and the hazards involved were fall of ground
and equipment & machinery. We are saddened by these incidents
and continue to take action to prevent similar incidents from
occurring again. We have extended our deepest condolences and
support to the families of the deceased. The graph below illustrates
the Group’s historical lost time injury frequency rate against our target
of less than 1.
The LTIFR is in line with the international norm which excludes restricted work day cases and is calculated per million hours worked. Including restricted work day cases the Group’s LTIFR is 2.2.
In 2011 financial year we introduced the total recordable case rate
(“TRCR”), a broader indicator of safety performance that includes all
injuries except first aid cases. The TRCR deteriorated to 4.6
(2011: 4.0) following an increase in the number of injuries of
lesser severity.
OUR HEALTH AND SAFETY APPROACH
Murray & Roberts’ health and safety vision is “Together to Zero
Harm”. Our short term goal is to eliminate all fatalities and major
incidents while creating an environment that fosters the belief and
mindset among our employees that it is possible to work injury free,
regardless of where they are in the world.
As indicated in our last report to stakeholders, in 2011 we contracted
DuPont Sustainable Solutions to undertake a comprehensive
evaluation of our operations and help us in crafting a plan to achieve
our Zero Harm goals. The culture assessment brought about an increased level of health and safety awareness in the organisation
and has helped in establishing a common appreciation of where we
are and what we need to do to achieve our goals. Following this
assessment, operating entities reviewed their safety improvement
plans to address deficiencies identified. The implementation of these
plans is progressing well.
At Group level the following key focus areas were incorporated in our Zero Harm through Effective Leadership programme:
|
Strengthening and expanding of the STOP.THINK programme |
|
Aligning and formalising of the Visible Felt Leadership (“VFL”)
and behavioural observation programmes to ensure Group-wide
consistency and focused leadership action |
|
Integrating health and safety structures and developing Centres of
Excellence to ensure visibility, alignment of the total Group health
& safety effort and accelerated learning and best practice sharing |
|
Identifying and implementing appropriate leading indicators serving
as real-time business and cultural health indicators |
|
Capacitating our leadership in support of our purpose, vision
and values |
|
Ensuring operational excellence by adopting a common
disciplinary standard across the Group and rolling out a common
set of Life Saving Rules |
|
Implementing a human resource strategy to improve employees’
skills and morale at operating entity and project level |
|
Implementing a focused risk awareness programme across
the Group |
|
Optimising contractor safety management to ensure alignment of
client and/or subcontractor standards |
|
Developing and implementing a systematic, structured, layered
review system of the health and safety improvement drive |
We have since reviewed and aligned our health and safety framework
to reflect these developments. Our health and safety framework,
depicted on the next page, articulates the roles, responsibility
and accountability of the corporate office versus our operations in
delivering our health and safety commitments. The framework seeks
to implement a risk-based approach to better understanding and
treating risks facing Murray & Roberts, and continually improving in
this regard.
The key thrust of the Zero Harm through Effective Leadership
programme is to entrench compliance and build commitment across
the organisation.
During the year, we rolled out to operations our new health and
safety vision, policy, principles and standards. These set the tone in
terms of Group requirements and standards and also guide
operations towards achievement of our Zero Harm goals. Our aim is
to achieve a consistent standard that will bring sustainable
improvement across the organisation.
Our major safety risks arise from underground mining operations,
working at elevated heights, lifting operations, mobile plant and
vehicles, falling and rolling objects, machinery & equipment
and hazardous materials. These risks have been associated with
the majority of our fatal and serious incidents. To this end, we have
rolled out fatal risk control protocols (“FRCP”) to all operations, to
help them in managing these risks. Effective implementation and
embedment of the fatal risk control programme remains one of
the key priorities going forward.
We also developed and implemented STOP.THINK Life Saving Rules
to support the roll out and entrenchment of FRCP. These are
absolute rules since violation of anyone of them could result in a fatality or serious injury. The main purpose of introducing Life
Saving Rules is to provide a clear framework to guide employees’
behaviour in every operation and activity.
Implementing robust health and safety systems remains one of the
key elements of our Zero Harm through Effective Leadership programme. It is pleasing to report an increase in the number of
operating entities that are certified under OHSAS 18001, an
international standard for health and safety management. To this end,
71% of our workforce (including subcontractors under our control) is
covered by OHSAS 18001 certification. In the prior year we reported
a 75% coverage which incorrectly assumed that all of the employees
in two of our largest operations were covered by the certification,
however only certain sites and corporate offices in these operations
were certified. The correct level of certification was approximately
52% for FY2011.
MURRAY & ROBERTS OPERATIONS |
|
INSTIL A CULTURE OF LEARNING AND SHARING
Active learning is one of our key health and safety principles which
encourages continuous improvement through sharing of lessons
learned and good practices across the organisation. Our diverse
operations and exposure to various clients present us with an
enormous opportunity to learn and improve. We continuously
encourage and facilitate sharing of good practices across businesses.
Where we have experienced failures we thoroughly investigate the
causes and communicate lessons learned across the organisation.
For example, the executive committee reviews investigation reports
on all high potential incidents and lessons learned are widely
communicated in the organisation to raise awareness and prevent
re-occurrence.
Other sharing forums implemented include various task teams that
work on common health and safety challenges and ideas, cross site
audits and health and safety forums. These help create a platform for
businesses to share good practices and ideas. More work is planned
to enhance the culture of sharing in the Group going forward.
Keeping everyone’s mind focused on health and safety is a
continuous challenge which requires a relentless focus on providing
new and relevant safety messages. Our STOP.THINK programme
introduced in 2006 has been the major driver in achieving this.
STOP.THINK is a widely recognised Murray & Roberts health and
safety brand aimed at educating and motivating employees to take
responsibility for their own and their colleagues’ safety and the work
environment. It consists of various communication media used on
work sites, including STOP.THINK awareness videos, newsletters,
safety clothing and signage.
In line with the changing mindset and new vision, we are reviewing
and strengthening the STOP.THINK brand by introducing the
“ACT.24/7” dimension. The new brand to be launched in 2013 is
STOP.THINK.ACT.24/7. “ACT” emphasises the importance of taking
action to correct unsafe conditions and behaviours as well as
recognising positive behaviour while “24/7” highlights the need to be
safety aware at all times both at work and at home.
Part of our employee motivation programme includes a focus on
providing a clean and healthy work environment. During the year we
launched a housekeeping improvement programme based on the
5S methodology (sort and discard, shine, signpost and order, simplify
work and sustain) and we are pleased with the response from
employees. We have observed innovative ideas where employees
implemented various solutions to simplify their work and improve
housekeeping.
We also reviewed and improved our health and safety recognition
programme for behaviour that is aligned with our health and safety
objectives. Recognition will be given to employees and operations
that have demonstrated commitment towards our health and safety
vision and goals.
|
ZERO HARM THROUGH EFFECTIVE LEADERSHIP PROGRAMME |
|
1 |
Expand STOP.THINK |
|
2 |
VFL & behaviour observations |
|
3 |
Integrated structures |
|
4 |
Lead indicators |
|
5 |
World-class leadership thinking |
|
6 |
Operational discipline |
|
7 |
People capacity & morale |
|
8 |
Training modules |
|
9 |
Contractor safety management |
|
10 |
Audit protocols |
FOCUS GOING FORWARD
Implementing key recommendations from the culture assessment
remains the focus area going forward. We have since prioritised
the following key initiatives for implementation during the 2013
financial year:
|
Expansion and strengthening of the STOP.THINK approach to
STOP.THINK.ACT.24/7 |
|
Implementation of a custom-built leadership engagement
programme focusing on safety interactions based on the
principles of VFL |
|
Aligning HSE structures across the Group and establishing
Centres of Excellence |
|
Implementing lead indicators to proactively measure the
effectiveness of our programmes |
|
Improving the capabilities of our leaders to deliver on our vision,
values and objectives |
OCCUPATIONAL AND SOCIAL HEALTH
OCCUPATIONAL HEALTH
Noise-induced hearing loss (“NIHL”) remains the major prevalent
occupational disease at our mining, construction and manufacturing
businesses. During the past year, 36 (2011:104) new NIHL cases
were recorded resulting in an occupational disease frequency rate of
0.18, measured over a million man hours (2011: 0.47).
We have instituted plans to improve our hearing conservation
programmes to effectively respond to this challenge. More emphasis
is placed on implementing engineering solutions to eliminate or
manage noise risk, providing employees with knowledge and skills
to protect themselves against noise exposure and ensuring
adherence to wearing of hearing protection equipment in areas where
noise levels cannot be reduced to within acceptable limits. Our aim is
to have a consistent standard towards hearing conservation across
the organisation. The graph below illustrates the Group’s historical
occupational disease frequency rate, which only measures NIHL.
|
CUMULATIVE OCCUPATIONAL DISEASE FREQUENCY RATE (ODFR) |
104 NIHL cases reported in 2011 financial year include confirmed cases plus
those
that were under investigation. The 2012 figure only includes cases that
have been
confirmed by medical specialists as work related NIHL cases. |
Tuberculosis (“TB”) remains a health risk to employees working in
environments with silica dust and is often compounded by HIV/AIDS.
A total of 21 (2011: 37) TB cases were reported during the financial
year. Plans are being reviewed as part of the integrated employee
wellness programme to mitigate this challenge.
EMPLOYEE WELLNESS
Following an evaluation conducted by an outside service provider on
our employee wellness programmes, a need was identified to
enhance these programmes by implementing an integrated strategy
to consistently deal with all wellness challenges facing our workforce.
We are in the process of developing a holistic wellness strategy that
addresses the following key aspects:
|
HIV/AIDS |
|
Tuberculosis |
|
Substance abuse |
|
Psychosocial wellbeing |
|
Chronic diseases |
The current approach to employee wellness includes various
programmes at different levels of maturity at operational level including
random substance abuse tests, voluntary HIV/AIDS testing and the
Employee Wellness Programme. The HIV/AIDS prevalence among our
employees who have been tested is estimated at 12% (2011: 13,6%).
The overall prevalence is however likely to be much higher given
the estimated 18% prevalence rate for the working population in
South Africa.
We are excited and looking forward to the implementation of the new
wellness programme during 2013. Our aim is to achieve a consistent
standard across the organisation.
OUR EMPLOYEES
WE ARE ONLY AS GOOD AS OUR PEOPLE
Murray & Roberts is built on our values of care, integrity, respect,
accountability and commitment, and we expect our people to live
these values every day. We are committed to respecting human
rights and providing a safe and healthy working environment free of
discrimination and where employees have the right to freedom of
association. The Group’s policies and procedures comply with the
Constitution and the laws of the relevant countries.
At FY2012, Murray & Roberts had a total of 39 122 employees. This
comprises 34 218 employees in our South African operating entities
and 4 904 employees in our international operating entities.
The capacity and capability of our employees is a cornerstone of
Murray & Roberts’ sustainability. The Group aims to be an employer
of choice in the engineering and construction sectors within which it
operates and its world-class delivery of products and services is a
reflection of the capability of its diverse and experienced workforce.
DEVELOPING OUR PEOPLE
OUR PEOPLE ARE EXTREMELY
IMPORTANT TO US, AND WE OFFER
THEM THE OPPORTUNITY OF AN
EXCITING CAREER SUPPORTED
BY CONTINUOUS DEVELOPMENT
AND TRAINING
As a leading organisation, Murray & Roberts recognises that our
strength lies in our people and that we will only attain our purpose
if we continue to attract, develop, retain and motivate talented and
diverse people. It is for this reason that we have continued to invest
in the development of our people despite the tough economic
conditions. R133 million (2011: R116 million) was spent globally on
training and development which equates to a healthy 2% of payroll.
In South Africa R115 million was spent on training and development,
74% of which was spent on black employees. The training and
development spend includes bursar costs, graduate development
as well as technical and leadership development.
ATTRACTING ENGINEERING BURSARS
BUILDING SKILLS FOR THE FUTURE
We currently have 94 technical bursars studying at various tertiary
institutions in South Africa – 66% are black and 23% are women.
Even though the bursars belong to the various operating entities, they
are recruited via a centralised online process. Selection includes
individual psychometric assessment, group assessment and role play
as well as a behavioural interview. This process is designed to ensure
that we not only recruit for potential, but also for fit with our culture.
Bursars keep in touch via the Murray & Roberts Bursar page on
facebook and attend a bursor camp each year. During May our
bursars went on a Medupi site visit where they had the opportunity to
interact with senior managers. One of the bursars said: “The site visit
was an opportunity of a lifetime. Spending time with professionals
and fellow bursars was motivational and gave us hope for the future.”
Bursars are encouraged to become “Brand Ambassadors”
and assist Murray & Roberts to attract fellow students onto our
bursar programme.
A further platform through which we aim to make a positive,
broad-based contribution to skills development in society is through
the Letsema Khanyisa Black Employee Benefits Trust (“Letsema
Khanyisa”), a 2,2% shareholder in Murray & Roberts established as
part of the Group’s Letsema BBBEE shareholding transaction in
2005. The word Khanyisa means ‘benefiting others besides yourself’.
Letsema Khanyisa focuses exclusively on education and creates
opportunities for employees’ children to access better quality
secondary school and tertiary education. A total of 238 bursaries
have been awarded since the introduction of the benefit.
For the period under review, education bursaries were awarded to
158 beneficiaries – 88 secondary school and 70 tertiary bursaries.
Of these, 51 bursaries were new awards: 29 new secondary
bursaries and 22 new tertiary bursaries. During the period between
1 July 2011 and 30 June 2012, bursary payments were made for
149 bursars, with the remaining nine bursaries on hold due to late
registration or suspension.
The projected value of the bursaries for the 51 new awards is
R8,9 million over the next five years, with the average secondary
school bursary amounting to R18 000 and the average tertiary
bursary at R70 000 per annum. The bursaries provide comprehensive
support including payments for school fees and tuition, stationery and
textbooks, uniforms and transport as well as accommodation costs
where necessary.
GRADUATE DEVELOPMENT PROGRAMME
MURRAY & ROBERTS EMPLOYER OF CHOICE FOR GRADUATES
The Murray & Roberts Graduate Development Programme focuses
primarily on the softer skills to develop leadership competencies
which engineering graduates would not necessarily have been
exposed to during their tenure at university. In addition, this
programme helps with the transition from a learning environment
to a working environment. We currently have 27 graduates on the
programme – 59% are black and 19% are women.
Every year the South African Graduate Recruiters Association
(“SAGRA”) conducts a graduate survey to help organisations
understand the key motivators and drivers of their new graduates.
Murray & Roberts was once again voted the Top Graduate employer
in the Engineering and Industrial Sector for 2012.
We are proud of this achievement and are committed to continuously
improving our Graduate Development Programme. We believe this
programme forms a learning foundation for our future leaders.
PIPELINE ALIGNED LEADERSHIP DEVELOPMENT
MURRAY & ROBERTS SUPPORTS
LONG TERM PEOPLE DEVELOPMENT
THROUGH THE DELIVERY OF
TRAINING PROGRAMMES ALIGNED
TO OUR LEADERSHIP PIPELINE
Our Leadership Pipeline philosophy is in its fifth year of
implementation and is now well entrenched in Murray & Roberts.
This integrated, yet simple model, has created a common language
for performance management, development and succession to be
managed. All our Leadership Development programmes have been
aligned to the Leadership Pipeline performance standards thus
ensuring “just in time” training for the different layers of the pipeline.
Senior leaders participate as guest lecturers or panel members during
the programme ensuring that topics remain relevant to our business,
while getting to know the delegates better. All programmes include
an action learning project which creates a platform for delegates
to apply their learning in the business. This year 207 individuals
participated in the various leadership programmes at a cost of
R3,6 million. Of the delegates 38% are black and 23% women.
WORLD-CLASS TECHNICAL TRAINING
TECHNICAL EXPERTISE IS OUR
COMPETITIVE ADVANTAGE
The majority of our training and development spend continues to be
on technical programmes that are fundamental to our competitive
advantage, as well as to the improvement of the broader skills pool.
Every operating company conducts core technical training, with many
having large scale specialised training facilities on site.
One such facility is the Murray & Roberts Projects’ Accelerated
Artisan Training Programme (“AATP”) as endorsed by the
Manufacturing, Engineering and Related Services Sector Education
and Training Authority. This facility has already delivered 315 artisans
who are currently gainfully employed on the Medupi project site in
Lephalale. A further 219 artisans are currently being developed.
This training programme is split into two phases. First, the selected
candidates complete a 26 week course which covers all the training
modules in theory and simulated practice for the trade. Then the
programme moves to the second phase, based on site where all the
modules for the trade are covered in practical workplace experience
for a period of 54 weeks. The Trade Test is completed at the end of
the total 80 week period. The majority of artisans are black, with the
number of woman increasing.
A significant achievement for the AATP is the appointment of their
first Foreman. Lincon Mohlaka, a Boilermaker from Marapong started
his tenure as an apprentice. He later qualified as an artisan and has
now been promoted to Foreman.
Another world-class training facility is the Murray & Roberts
Cementation Training Academy which continues to introduce
innovative training enhancements to support the business.
One enhancement was to design and develop an electronic Training
Management System (“TMS”), a single system that takes cognisance
of our ISO 9001: 2008, 14001:2004 and OHSAS 18001:1999
management systems as well as the requirements of the Mining
Qualifications Authority (“MQA”).
The TMS provides access to information such as the structure,
qualifications and roles and responsibilities of Training Academy staff,
including the products and services offered. Other important
information is made available on relevant MQA systems and
processes, provider service level agreements and safety, health,
environment, as well as quality systems and processes.
E-LEARNING
The Training Academy has also expanded its e-learning offering to
more than 28 e-learning modules, ranging from soft skills to technical
skills with the objective of accelerating the foundational training
process without jeopardising the quality of training. The process of
e-learning stimulates the mind, increases knowledge and improves
performance through the application of video, sound, reading,
pictures, formative and summative assessments.
SIMULATION
A suite of virtual simulated training modules was introduced this year.
Simulated training lends itself to safer and more productive training as
80% of the required skill can be acquired in this environment.
Simulation equips employees with the necessary knowledge and skills
to perform the technical work required of them, as well as the
interpersonal skills to manage company objectives safely.
PERFORMANCE AND REMUNERATION
Value adding performance happens when people are in the right jobs,
spend time doing the right things, and receive feedback and
recognition for their work.
Murray & Roberts has an integrated performance and development
management process which drives performance to deliver on our
purpose, values and vision. This performance is measured against
five dimensions that creates common direction for all:
|
Financial results |
|
Leadership results |
|
Relationship results |
|
Operational excellence results |
|
Risk results |
Performance evaluation outcomes drive individual remuneration and
participation in incentive schemes as well as feed into our annual talent
reviews where talent pools and succession is reviewed. This process
also directly supports individual development and career planning.
TRANSFORMATION AND LOCAL ECONOMIC
DEVELOPMENT
Murray & Roberts has embraced the philosophy that while broadbased
transformation and employment equity are moral, social and
legal imperatives, they are also economic imperatives that will shape
our Group’s sustainable future within the South African context.
DIVERSITY AND EMPLOYMENT EQUITY
Due to historical factors, there are demographic categories that still
experience inequality and disadvantage due to gender, disability and
other forms of diversity. The labour market still lacks an adequate
supply of appropriately qualified and skilled people, particularly
among previously disadvantaged groups. Furthermore the impact of
increased transformation pressure has created challenges to the
retention of experienced black executives, engineers and other built
environment professionals. Murray & Roberts is committed to
continually redress these anomalies in order to strengthen the
capacity of its entire workforce.
We are cognisant that our top and senior management needs to
transform, and are pleased to announce that Jerome Govender has
been appointed to the Group executive committee from 1 August 2012.
Of South African-based employees, 86,4% are black, while 14,6% of
all employees are women. Approximately 57,6% (2011: 49,4%) of all
levels designated as management in the domestic market are black,
and 11,4% (2011: 11,1%) are women.
A revised Employment Equity Standard was approved by the Board
in May this year, ensuring that a consistent approach is implemented
across the Group. A strategy is in place to continue to transform our
current profile and to promote diversity management in the Group.
A holistic approach aimed at both supply side initiatives (growing the
pool, diversifying the source and attracting better than the
competition) and demand side activities (retention plans, accelerated
development and reconsidering job designs) are required across the
South African operations to ensure that they attract, develop and
retain the talent they require to meet their transformation objectives.
Each of the Group’s South African business operations compiles
employment equity plans and reports for the Department of Labour.
Employment equity forums representing employees contribute to the
pursuit of employment equity targets and objectives.
Non-South African operating companies are required to achieve a
diverse representation of the people within their geographic location and
comply with relevant legislation in the country in which they operate.
BROAD-BASED BLACK ECONOMIC EMPOWERMENT
Murray & Roberts is committed to Broad-Based Black Economic
Empowerment (“BBBEE”) in our South African business and
addresses the full range of empowerment requirements across its
diverse operations. We follow the provisions of the Broad-Based
Black Economic Empowerment Act No. 53 of 2003 and the
principles embodied in the Codes of Good Practice on Broad-Based
Black Economic Empowerment (“BBBEE Codes”) and the
Construction Sector Charter. As a leading South African enterprise,
Murray & Roberts and its business entities have adopted a holistic
BBBEE strategy, which aims to achieve:
|
Appropriate BBBEE ownership at all its operations through a
tiered approach from Murray & Roberts Holdings Limited and from
within selected operating subsidiaries |
|
A meaningful number of black senior executives throughout
the Group |
|
An employee complement that reflects the diversity of South
Africa’s demographic profile |
|
A core complement of black professionals |
|
Comprehensive skills development to enhance individual and
organisational capability and capacity |
|
Preferential procurement policies that leverage the broad-based
principles of BBBEE and support local procurement where
appropriate |
|
Enterprise and social development programmes aimed at
accelerating the development, empowerment and access to the
economy of previously disadvantaged individuals and groups |
Due to the Group’s diversity, individual business entities are
encouraged to tailor their BBBEE strategies to their specific needs
and the Group monitors their performance.
The Group achieved a consolidated BBBEE rating of level 3
when measured on the Construction Sector Charter through an
independent verification process undertaken by EmpowerLogic (Pty)
Limited, a South African National Accreditation System accredited
BBBEE verification agency. Individual operating company BBBEE
ratings range from level 2 to level 7. All operating entities are
encouraged to improve their ratings in order for the Group to maintain
a level 3 rating.
A review of the Group’s current empowerment criteria confirms that
the Group’s empowerment status is compliant with various industry
charters and current legislation. The key areas for improvement are
management control and employment equity. We acknowledge that
BBBEE remains a priority challenge for the Group and that there is
much to be done to ensure we meet our expectations as well as
maintain our commitment to meritocracy as the basis for appointment
and reward.
The Letsema BBBEE shareholding scheme offers previously
disadvantaged employees, their families and some of the
communities in which Murray & Roberts operates a stake in the
company and its future. Since Letsema was launched in 2005, wealth
of approximately R680 million has been created for participants and
total dividends of R230 million have been paid to the trusts. Wealth
creation is primarily determined by the share price value and dividend
payments by Murray & Roberts.
The Group’s BBBEE share ownership was not negatively impacted
by the rights issue concluded in April 2012. The total BBBEE share
ownership has remained steady at 31,7% (2011: 32,4%), above the
Construction Sector Charter target of 27,5% and above the BBBEE
Codes target of 25%. The Group’s BBBEE share ownership,
calculated with reference to the Construction Sector Charter, may
however be impacted by reduced international revenues a earnings. The calculation of our BBBEE ownership percentage is
based on the value of Murray & Roberts’ South African operations,
where our South African revenue, EBIT and assets are considered.
CONSOLIDATED SUMMARY OF THE MURRAY & ROBERTS EMPLOYMENT EQUITY PROFILE IN SOUTH AFRICA
|
Male |
Female |
Total
excluding
foreigners
|
Foreign |
|
EE Level |
African |
Coloured |
Indian |
White |
African |
Coloured |
Indian |
White |
Male |
Female |
Total |
Top Management |
0 |
0 |
0 |
27 |
0 |
0 |
0 |
0 |
27 |
6 |
0 |
33 |
Senior Management |
10 |
3 |
8 |
166 |
2 |
1 |
1 |
15 |
206 |
9 |
0 |
215 |
Professionally |
|
|
|
|
|
|
|
|
|
|
|
|
qualified and |
|
|
|
|
|
|
|
|
|
|
|
|
experienced |
|
|
|
|
|
|
|
|
|
|
|
|
specialists and mid- |
|
|
|
|
|
|
|
|
|
|
|
|
management |
129 |
59 |
50 |
727 |
33 |
9 |
11 |
84 |
1 102 |
29 |
1 |
1 132 |
Skilled technical and |
|
|
|
|
|
|
|
|
|
|
|
|
academically |
|
|
|
|
|
|
|
|
|
|
|
|
qualified workers |
2 753 |
325 |
587 |
1 918 |
330 |
46 |
41 |
301 |
6 301 |
91 |
1 |
6 393 |
Semi-skilled and |
|
|
|
|
|
|
|
|
|
|
|
|
discretionary decision |
|
|
|
|
|
|
|
|
|
|
|
|
making |
11 397 |
207 |
66 |
296 |
1 448 |
109 |
31 |
197 |
13 751 |
4 046 |
12 |
17 809 |
Unskilled and defined |
|
|
|
|
|
|
|
|
|
|
|
|
decision making |
5 027 |
180 |
11 |
114 |
1 360 |
21 |
4 |
14 |
6 731 |
378 |
5 |
7 114 |
Total permanent |
19 316 |
774 |
722 |
3 248 |
3 173 |
186 |
88 |
611 |
28 118 |
4 559 |
19 |
32 696 |
Temporary |
|
|
|
|
|
|
|
|
|
|
|
|
employees |
927 |
60 |
5 |
116 |
224 |
5 |
1 |
24 |
1 362 |
158 |
2 |
1 522 |
Grand total |
20 243 |
834 |
727 |
3 364 |
3 397 |
191 |
89 |
635 |
29 480 |
4 717 |
21 |
34 218 |
GRADUATES GIVE
MURRAY & ROBERTS
TOP MARKS
Every year the South African Graduate Recruiters Association
surveys recent graduates to help organisations understand what
motivates university leavers.
This year 1 689 graduates were surveyed by the association on a
number of issues, including which companies they believed had the
best graduate programmes. Murray & Roberts was voted the top
graduate employer in the engineering and industrial sector for 2012.
It is not only in South Africa that the Murray & Roberts culture
appeals to young job-seekers. This year the Financial Post named
Cementation Canada one of the ten best companies to work for in
that country across all sectors. |
|
LOCAL ECONOMIC DEVELOPMENT
Murray & Roberts is committed to the principle of supporting local
economic development in the economies within which it operates
with the aim of supporting Government and client localisation
strategies. We have made a significant investment in our plant and
equipment over the past three years with a cumulative capital
expenditure of R2,9 billion. R1,6 billion has contributed to the
expansion of our productive base.
This investment has created more jobs both directly and indirectly
and provides a platform for future growth and economic
development in the economies in which we operate.
Verified preferential procurement as a percentage of total
procurement spend increased to 68% (2011: 61%) of the South
African operations’ procurement expenditure of approximately
R12,9 billion. This represents an 11% increase in preferential
procurement and is above the Construction Sector Code target
of 50%.
We also increased our percentage procurement from small and micro enterprises and more than 50% black-owned businesses as shown below.
Preferential procurement as % of total procurement |
2012 |
|
2011 |
|
2010 |
|
Target |
|
Qualifying small enterprise & exempted micro enterprises |
16,6% |
|
12,9% |
|
10,6% |
|
10,0% |
|
Suppliers that are >50% black-owned |
14,0% |
|
11,2% |
|
7,7% |
|
9,0% |
|
Suppliers that are >30% black women-owned |
2,6% |
|
3,0% |
|
1,7% |
|
6,0% |
|
The improvements are partly attributable to better recording of
preferential procurement but primarily to our commitment to
supporting local empowered suppliers.
Procurement from black-women-owned suppliers remains a
challenge. The target procurement spend outlined in the Construction
Sector Charter for this category of supplier is 6% of total procurement
spend. The Group currently achieves 2,6%. The constraint is the
number of potential suppliers in this category.
The Group’s preferential procurement policy requires each operating
entity to verify its suppliers and alternatively to source empowered
suppliers, should the existing suppliers not be appropriately
empowered.
Murray & Roberts has supported organised business’ (represented by
Business Leadership South Africa) commitments to the South African
Government’s New Growth Path Local Procurement Accord of
analysing and reviewing company-level procurement strategies. This
is to support domestic manufacturing sectors and to see how
business can progressively increase their level of local procurement
where possible, reporting annually on the attainment of local
procurement targets. On initial evaluation we estimate that 83% of
our South African procurement spend is local. This local content may
be overstated because a South African subcontractor, as an example,
may have mobile plant in their cost base, and while we may look at
such a subcontractor as 100% South African content, there may be
elements of their input cost that are not local. This level of detail is
however difficult to ascertain.
We undertake various enterprise development activities through our
operating companies. Activities include the procurement of
subcontractors from small, medium and micro enterprises (“SMME”),
early payment to SMME suppliers, preferential credit terms for
buyers and administration support for certain contractors, suppliers
and clients.
The total value of enterprise development initiatives across the Group
has increased significantly over the last three years to R246,8 million
as shown on the above graph.
COMMUNITY DEVELOPMENT
Corporate Social Investment (“CSI”), the Letsema Sizwe Broad-Based
Community Trust (“Letsema Sizwe”) and the Letsema Khanyisa Black
Employee Benefits Trust (“Letsema Khanyisa”) programmes serve as
the conduits through which we engage in community development
and realise our goal of positively impacting on individuals, our
employees and the communities in which we operate.
Murray & Roberts has a long track record as a good corporate
citizen. For over 50 years, we have engaged in social upliftment
activities aimed at redressing inequalities of the past, while
simultaneously influencing the development of quality engineering
professionals needed to sustain infrastructure development and
economic growth in the future.
CSI STRATEGY
Murray & Roberts recognises education as the key driver in
addressing issues of poverty, unemployment and more specifically
the shortage of critical skills needed in the engineering and
construction industry. As such CSI within Murray & Roberts is
embedded as a core business function needed to redress inequalities
of the past and to simultaneously influence the development of quality
engineering professionals needed to sustain infrastructure
development and economic growth in the future.
WOMEN IN THE
DRIVING SEAT
Tolcon Lehumo, formed after a women-empowered group joined
Murray & Roberts, is South Africa’s leading traditional tolling
operator. It is also the most gender-empowered company in
the country’s transport, infrastructure and logistics sectors
according to the judges of the ninth annual Top Women awards,
announced in August 2012 at a ceremony in Ekurhuleni. Tolcon
Lehumo, which operates the N3, N1 North, N17, Mariannhill and
Oribi routes, empowers its people with a specific focus on women,
many of whom live in rural communities.
Tolcon Lehumo’s CEO is female, as are two-thirds of all employees,
more than half of management and Board representatives and more
than a quarter of shareholders in a predominantly male sector. The
company’s focus on empowerment and upliftment has earned it a
level 2 BBBEE rating. |
|
TAKING
SCIENCE WHERE IT’S
NEEDED MOST
Once a week, a car pulling a trailer winds its way to the Mazwe
High School in Seleka, Limpopo.
The school is set in a deeply rural area where jobs are few and
poverty is endemic, but the mobile science laboratory packed inside
the trailer could represent the ticket out of poverty that many of
Mazwe’s learners desperately need.
The laboratory is managed by a qualified science teacher who visits
Mazwe – and seven other high schools in the region – to give Grade
10, 11 and 12 learners practical hands-on science training. The
mobile lab contains a fully-equipped laboratory with state-of-the-art
equipment which is used by learners to capture, analyse and
discuss scientific data.
The mobile lab visiting Mazwe High is just one of 31 laboratories run by a non-profit organisation called Technology Research Activity Centre (“TRAC”). Twenty-four of the laboratories, like the one that serves Limpopo, are mobile, while seven are at fixed locations, mostly in urban areas.
TRAC works with education departments to identify schools where
the need is greatest – and where there is the commitment to
actively support its work. It also liaises with relevant department
officials to ensure that the tuition offered is aligned with the curriculum.
Where schools have laboratories, TRAC brings the equipment they
almost always lack. Where there is no laboratory, TRAC will bring
that too.
Not only do almost 300 000 learners get the first-class hands-on
training that is so essential to grasping physical science concepts
but hundreds of their teachers get in-service training at the same
time. TRAC assists learners who show particular promise to pursue
tertiary education in science, engineering and technology, often
finding them bursaries.
Murray & Roberts is a proud TRAC sponsor, each year paying for
the operation of three mobile and three fixed laboratories. The fixed
laboratories are in Port Elizabeth, northern KwaZulu-Natal and
Johannesburg. The mobile laboratories serve communities near
the Medupi power station in Lephalale and Kusile in Delmas as well
as northern KwaZulu-Natal. Between them, the Murray & Roberts
sponsored laboratories reached more than 7 700 learners.
Donique de Figueiredo, Murray & Roberts CSI manager, says the
TRAC sponsorship is the Group’s flagship CSI project. “Since 2007
our CSI strategy has focused more deliberately on education,” she
explains. Murray & Roberts wants to invest in the youth of our
country and it also wants to cultivate technical and engineering
skills. Hopefully those who emerge from the education system with
the best engineering skills will come to work for us. By bringing
top-class science education to schools around Medupi and Kusile
we are doing our bit to invest in the future of communities where
we work.”
TRAC is making a difference, proven by statistics from all over the
country. In just one year the matric science pass rate at Mazwe rose
from 4% to 52% and the overall pass rate at the schools served by
the Murray & Roberts sponsored Lephalale mobile laboratory
increased from 11% to 32%.
Donique says the Group’s relationship with TRAC has grown over
the past six years, as has the organisation’s impact. “TRAC gives
learners great science education and also emphasises relationships
and mentoring. Despite interacting with thousands of children, each
lab manager quickly recalls anecdotes from specific schools and
can recite individual results for individual learners.
“Our TRAC sponsorship costs Murray & Roberts millions of Rands
each year,” she says, “but it is impossible to put a price tag on the
life-changing value of education.” |
|
A targeted CSI strategy has enabled Murray & Roberts to invest
almost exclusively in education. This investment is divided between
three areas of education: mathematics, science and technology
education; numeracy and literacy in early childhood development and
environmental education. Each of these focus areas are closely
aligned with the Group’s core business.
I) MATHEMATICS, SCIENCE AND TECHNOLOGY EDUCATION:
An investment in mathematics, science and technology education
helps to ensure a ready pipeline of talent to meet Murray & Roberts’
own business needs and furthers the interests of the engineering and
construction sector in general.
II) NUMERACY AND LITERACY DEVELOPMENT IN
EARLY CHILDHOOD:
Numeracy and literacy education in early childhood helps to develop
sound numerical foundations in very young children. This improves
their chances of excelling in mathematics at primary and secondary
school, which in turn paves the way for a range of mathematicallyoriented
careers, many of which serve the engineering and
construction industry.
III) ENVIRONMENTAL EDUCATION:
Environmental education is closely aligned to Murray & Roberts’
commitment to sustainability, of which responsible management of
environmental impact is a significant component. Murray & Roberts
recognises that sensitising future generations to the importance of
environmental conservation is critical for the sustainable success of
‘green’ objectives.
2012 BUDGET EXPENDITURE
Murray & Roberts is deeply invested in the transformation of the
education sector and dedicates the greater share of its annual CSI
budget to education projects. The total budget expenditure for the
2012 financial year was R14,4 million (2011: R15,5 million), including
CSI overheads and salaries. A total of 77% (R11 million) of this
budget was allocated to education projects, 8% was allocated to
discretionary projects which include strategic relationships with
Business Against Crime, the National Business Initiative and other
pertinent membership organisations and 15% was allocated to
departmental overheads.
A further breakdown of the budget allocated to education projects
indicates that 57% of the funds were allocated to mathematics,
science and technology education at secondary schools, 31% was
committed to universities and 6% to numeracy and literacy in early
childhood development and environmental education.
LETSEMA SIZWE COMMUNITY TRUST
The Letsema Sizwe Community Trust forms one element of the
Murray & Roberts BBBEE shareholding structure initiated in 2005.
Murray & Roberts invested R494 million to extend its black economic
empowerment ownership to a broad base and has already impacted
the lives of close to a million women, children, youth and people living
with disabilities. Through partnerships with reputable development
organisations, individuals and communities have been empowered
around issues of financial literacy, HIV/AIDS awareness and
prevention, food security and leadership. The Trust also supports the
development of sport among able bodied people and people with
disabilities through the annual Jack Cheetham and Letsema Awards.
2011 JACK CHEETHAM AND LETSEMA AWARDS
For the period under review, R1,2 million was disbursed to
beneficiaries of the Jack Cheetham and Letsema Awards. Four
of the beneficiaries were nominated in 2012 and the remaining
eight beneficiaries were nominated between 2009 and 2011. The
12 beneficiaries include the 2011 winners who were announced
at the annual gala awards ceremony.
The 2011 Jack Cheetham Award was allocated to Johannesburg
Gymnastics Centre, while the Chaeli Sports and Recreation Centre
scooped the Letsema Award. Central Gauteng Squash and the
Nelson Mandela Township Sports Federation were nominated as
the first and second runners up for the Jack Cheetham Award.
|